Course Certificates may be downloaded by going to events.handfoundation.org to access your user account. Log into your account. Your user name is your email address and your password was created by you when you registered.
ONLY if you registered via fax or mail, your password will be the city from your address. The user name is your entire email address; and passwords should be entered in all lower case letters, with any punctuation symbols or spaces in the city name omitted.